The end-of-year holidays are the time for familiar, welcoming sights and sounds, smells, and more. People want to understand how to use a space/thing and that’s easy when something is familiar and so familiar design is often preferred—but that doesn’t mean that everyplace, everything needs to be the same, now and forever. It means that when we encounter something we need to have some idea how it works. For example: How will we get this door to open? Do we…