Waiting in Line….

Have you ever found yourself getting all agitated while waiting in a queue for tickets? Bouncing from one foot to the other while you’re waiting for the shop assistant to finish helping the people in front? Ever stood in a passport line at the airport? You’ll know how frustrating it can be sometimes. We have some tips and clues for people designing for “queues” that will help your customers, users and visitors have a better experience. Researchers have learned a…

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